We're looking for a Customer Service Advisor to join a thriving Customer Service Centre on a 6-month FTC in Edinburgh.
This varied role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.
You will work different shifts including 8:30 - 4:30, 9-5 and 9:30-5:30, with a salary between £22,000-£24,000.
Posted by Landmark Information Group • £20K/yr to £23K/yr
What it's like to work at Landmark
We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.
At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity.
General
Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.
The role of the French/UK Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.
Part Time French/UK Speaking Customer advisor role
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.
Our client is one of the leading manufacturers in the country and is currently on the look out for a x2 Customer Service Advisor's due to growth who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.
Responsibilities
Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.