Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
Posted by Caresoft Global Ltd • £23.13/hr to £28.03/hr
Employment Type: Contract (12 Months)
Our client's is a new global business and is committed to commercial customer productivity.
Our client delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology, and engineered for uptime.