The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
Posted by Silcom Recruitment Limited • £28K/yr to £36K/yr
General
Our client offers a unique Saturday working rota and would ideally like a Senior Service Advisor with motor trade experience to join their team.
The Role
Silcom Recruitment are currently searching for a Senior Service Advisor to join a family-owned dealership group based around the Bursledon/ outskirts of Southampton area.
Responsibilities & Requirements of a Senior Service Advisor
Serve as the primary point of contact for customers, addressing their service needs and concerns with professionalism and courtesy.
Posted by Olympus Recruitment • £28K/yr to £34K/yr
We are seeking a motivated and customer-focused Service Advisor to join our dynamic team.
Our client is a leading automotive sales & service provider committed to delivering exceptional customer service and high-quality vehicle maintenance and repair.
If you have a passion for the automotive industry and enjoy helping customers, we want to hear from you!
Posted by Dynamite Recruitment Solutions Ltd • £24K/yr to £26K/yr
Hybrid working (4 days from home and 1 in the office)
£24100 rising to £25600 within 18 months
Eastleigh, Although you will have the ability to work 4 days a week from home and one day in the office once you have completed your training period of 8 weeks in the offices
Our client an award winning, leading provider of solutions in their industry who have long standing relationships with their clients and have become the preferred supplier in their industry are currently looking to recruit a Customer Service Executive to join their team.
A large and well established financial services company are looking for a customer service advisor with a keen eye for detail to join their growing team in Southampton!