Posted by Polar Recruitment Services • £480/day to £500/day
General
As the Digital Transformation Senior Specialist Consultant you will be working in one of the best known and admired brands in the world.
You will be working as part of the consulting team to support their external business clients in assessing the potential process of digital technologies to achieve their business goals across European regions.
Key responsibilities
Development of immediate, medium/long-term digital strategy and roll out plans.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media