We are currently recruiting for a large-scale MSP organisation based in London and are assisting our client in finding an experienced Senior Service Delivery Manager.
In this role you will play a critical part in managing the operational relationship with clients at an executive level.
This is a fantastic opportunity for an experienced Customer Service professional - you will be part of a dedicated internal sales team, where your main responsibilities will include:.
Are you looking for your next step within Customer Service
Our client is a well-established and successful manufacturing business; they are looking for a passionate, customer focussed and driven individual who can build strong business relationships with customers and suppliers alike, to ensure the business continues to grow.
To lead, manage and develop the Customer Service function and a mix of an office and remote-based Account Management team to achieve & grow in line with the strategy whilst providing high quality service to all specified members and transactional customers.
£50K additional benefits
Responsibilities
Direct line management and motivation of the Customer Service and Account Management teams to meet engagement and key business targets.
My client is currently looking to recruit for an exciting Customer Service Executive
In this role you'll be responsible for providing a high-quality customer service for my client's customers as well as working with engineers on installing the products.