Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.
Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Posted by Jenkins Recruitment Solutions Ltd • £35K/yr
Senior Customer Service Executive; Chelmsford Based
Our client, a leading business based in the Chelmsford area, is seeking a Senior Customer Services Executive to join their team.
As a crucial member of the Customer Services department, you will work closely with the Customer Services Manager and Sales Manager to uphold a commitment to delivering exceptional customer service and satisfaction.
As the Senior Customer Support, you will be responsible for providing senior level support to the Customer Operations Manager supporting with adhoc tasks and acting as a senior escalation point as and when required.
Due to internal promotion, we have an exciting opportunity for a Senior Customer Support to join their team based in Redcar.
About the opportunity
We are the internal recruitment partner for an international leading supplier and manufacturer of marine safety products.
We are seeking a proactive Customer Support Manager to act as the key liaison between two key sites and customers for a leading food production business.
This role is essential for ensuring smooth communication between the sites and all customers, maintaining the highest standards of customer service and quality assurance.