Liaise closely with customers to ensure best in class customer service.
General
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
We have been engaged on a Customer Service Advisor hire by one of the biggest Private Healthcare organisations in the UK.
This is a full time position that will focus on administration for the hospital as well as ensuring that all customer enquiries are appropriately managed and solved in a first class manner.
The role will also include managing Consultant & Outpatient Appointments, Radiology Appointments, Inpatient, Day-case and Medical and Pre-assessment & Endoscopy bookings.
You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment.
You will enable them to fully leverage their subscriptions and services on an ongoing basis.
Key Responsibilities
Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering.
Answer calls from Welsh and English speaking Customers
You will be responding in a friendly, supportive, and timely manner to all customers who make contact via telephone, email or written communication or via system generated tasks.
You must be a fluent Welsh speaker - this is a fully remote role
As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
This company are well on their way to a Net Zero future!
Customer service advisors required - work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in London today!You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience.
We have on-site, remote working and temp-to-perm opportunities available.