Posted by GMP RECRUITMENT LIMITED • £35K/yr to £45K/yr
Are you an IT Senior Analyst with experience in IT Support / IT Service desk environment, in a 2nd line support role, looking for a new opportunity?
We are recruiting on their behalf for an IT Senior Analyst to be the primary point of contact for colleagues reporting issues and seeking advice, providing high quality customer service in a timely manner.
GMP Recruitment are proud to be partnered with a highly recognisable and hugely successful engineering business that has seen substantial growth and development in recent years, located in Kidderminster.
An exciting opportunity awaits a Junior Support Analyst to join an innovative IT company renowned for providing powerful solutions across messaging, collaboration, and cloud technologies.
This Junior Support position is ideal for customer-centric individuals with a flair for problem-solving and who thrive in a fast-paced environment.
While the role primarily involves MS product support, comprehensive training will equip you to tackle complex technical challenges over the first six to twelve months.
Posted by Clear IT Recruitment Limited • £40K/yr to £55K/yr
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office with 2 days remote working.
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
Posted by Clear IT Recruitment Limited • £35K/yr to £48K/yr
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working.
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
Specialist technology provider, providing Real Time solutions, requires a Web Applications Support specialist on Live Systems', providing remote support, maintaining & monitoring solutions and supporting applications and their associated Systems.
This will be classed as working up to 2nd line, escalating/handing over to the internal DevOps and Development teams, if required.
General
Please Note: You will be working in a 24/7 support team, from 6am to 6pm for 4 shifts, followed by 4 shifts off (constant, including weekends and national holidays), so please only apply if you are able to commit to these working patterns.