City & Capital are currently representing a highly respected & fast growing lender of specialist property finance who have retained our services with a view to appointing a confident & highly organised Senior Team Assistant to their growing loan & investment management department, at an exciting time.
Our client is renowned within their sector for supporting property developers and investors with access to funds for key property projects.
Our client offers a broad range of solutions for bridging finance, buy to let, development exit & commercial mortgages & have doubled the size of their UK operation 5 times in the last 5 years.
We're on the lookout for a dynamic individual to lead our exceptionally talented client support administrative team.
Join our vibrant team, where we believe in the power of people to drive success.
Picture yourself in a client-focused environment, where every day brings new challenges and opportunities for growth, where you'll inspire and motivate a talented group of individuals, fostering a culture of collaboration and excellence.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The purpose of the Team Leader role is to take responsibility for setting the standard and leading the team to deliver an exceptionally high professional standard of service.
Purpose of the Role
To offer exceptional Customer Service to customers, retailers, and visitors.
As a Senior Supervisor, you will use your skills to maintain a high standard of quality work.
We're currently recruiting a dedicated Senior Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: