Supporting seamless IT operations by managing the efficiency of the service desk.
General
Key to the role will be fostering collaboration within an IT team and providing excellent customer service.
Are you capable of enhancing and optimising existing processes, particularly within the Jira platform, through automation to enhance efficiency and productivity across an organisation.
Posted by Jo Holdsworth Recruitment • £40K/yr to £45K/yr
Focused on driving excellence, you will play a vital role in ensuring that every employee remainsupdated with the latest technologies and tools.
Working within the L&D team, you will be responsible for designing, delivering, and evaluating IT systems training programmes to enhance the technical skills and proficiency of individuals across the company.
An exciting opportunity has arisen to join a European intellectual property specialist as a Learning & Development specialist delivering impactful IT training sessions to employees both in the UK and across Europe.
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
General
Are you ready to take your IT career to the next level?
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.
We are now looking for an experienced IT Support Technician with a robust background in IT support, exceptional problem-solving skills, and a deep understanding of network technologies.
We offer a comprehensive range of IT support services tailored to our customers' needs, including general maintenance, broadband, network management, and more.
Only candidates with relevant IT support experience will be considered for this role.