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Recruitment Partner: About the role This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance. To lead, develop and motivate a team who are focused on maximising shelf availability and delivering the highest service level possible to storesManage performance of staff and achieve the throughputs in their functional areaTo ensure team members receive performance reviewsTo make short-term decisions in the operation to overcome anything that may affect on service to stores or availability of productsTo maintain an handover from the off going shift, the preparation and delivery of pre-shift briefings and the coordination of activity and maintenance of a positive working relationship with the wider management teamTo implement short and medium operational plans within the warehouseTo lead the Health & Safety and Shrink agenda with own team and operating areaTo ensure that a positive culture is created through communication, recognition and support also responsible for ensuring that the partnership process is supported and visible to the team What you'll need to have Experience of managing and motivating an operational team including planning and organising, exposure to controlling costs and managing a budget.Experience in working and knowledge of Supply Chain, warehouse processes and flows are essential to this role.Effective cross functional working and strong communication skills that are effective at all levels.Support Team Leaders in developing themselves and their teams and managing performance issues that are fundamental to a successful operation.The ability to interpret high-level data, forward thinking, drive and motivate teams to achieve results and help to create a culture that they are proud to work in. Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.#LI-Onsite
About the opportunity As a Store Manager Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores. You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI's and financial targets are reached.Some of the key responsibilities include: Ensuring my stores deliver results through a culture of exceptional care for colleagues and customers, putting the customers at the heart of my decision makingDriving local plans for Enhanced Services, delivering the associated P&L targetsInterpreting data and insights and act quickly to maximise business resultsPlan, review and proactively manage clinics to match customer demand and drive profitable clinics working with the deployment lead to maximise my capacityAccountability for the Clinical and Health & Safety audits in stores and ensuring the company standards are maintainedFull accountability for the safety of all customers, patients and colleagues, delivering consistent compliance across all your hub stores, taking action fast where this is not at the standard required.Developing great talent, encouraging diversity across my teams and creating a culture of learning, attracting, retaining & developing the best people through a robust succession plan.Knowing my external competitor market, and network internally and externally, working closely with Boots Hearingcare, Boots UK and local NHS teams, supporting the interests of colleague, customers and the business. About you You will be a proven leader with the ability to build and manage a team remotely and develop talent. You will motivate both individually and as a group and have a talent for getting the very best from your people. More key capabilities we are looking for the Hub Manager are: Commercial leader with understanding of the market and industry with a sound understanding of operational processes in storesManage a budget and control costs.An organized and planned individual able to effectively deploy resource across the clusterAgile leader able to deliver against multiple objectives, through strong planning, time management and at pace.Resilient and able to lead through change.Ability to think tactically and strategicallyAbility to work collaboratively but also independently and without supervision and influence colleagues and peers. Our Benefits Competitive salary and pension schemeOne of the best staff discounts in the UKAttractive bonus scheme22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.