A number of exciting permanent vacancies are now available in the Burton Service Centre;The Team Leader will be instrumental in helping the organisation to achieve its Agile Transformational goals.
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
The individual will be a key member of the business unit leadership team.
This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.
They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
About the role
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
Supporting the Customer Operations Manager with ongoing relationship management.
Sales Executive / Telesales / Telemarketing Specialist who has previous experience selling over the phone and building rapport quickly with potential customers with the ability to listen and understand their needs and align this with the company's specialised services is required for a well-established company that provides engineering and technical support to the maritime and offshore sectors.
We have a fantastic new job opportunity for a Sales Executive / Telesales / Telemarketing Specialist who has previous experience selling over the phone and building rapport quickly with potential customers with the ability to listen and understand their needs and align this with the company's specialised services.
Working as the Sales Executive / Telesales / Telemarketing Specialist you will play a pivotal role in expanding the company's market reach.
The Lead Product Manager is an established Product Professional, leading a team of Product Managers and Product Owners in the delivery of a group of Products throughout their lifecycle.
Working as a member of the Digital Product Management Team you will play a key role in the delivery of Boots' Digital Transformation agenda.
Putting the customer at the heart of all we do and with a focus on value delivery, you will be shaping and delivering the digital product vision, roadmap and subsequent development across our digital channels.
The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience.
This is an excellent opportunity to work in a fast moving and dynamic retail company.
We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.