Techunite Ltd are recruiting for a customer sales support executive to join an expanding company in High Wycombe.
You will play a huge part in the provision of business services from initial contact with the customer through to full set up of services ensuring the customer is always at the forefront of the process.
Key Responsibilities
Management and coordination of order workloads, progress reports and service updates for customers.
We are seeking a Sales Support Consultant to provide operational support to our hosted clients and their resources.
This role involves direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring exceptional customer service.
The successful candidate will manage a team of Sales Consultants to meet input and output targets.
As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development.
In order to do this, you'll need to work closely with the front office, to promote close collaboration in order to maximise long and short-term business opportunities.
Our Customer Service team works closely together across various channels of contact, such as calls and emails, so you will need to be a team player, have good attention to detail and be able to work to deadlines as we work to make sure our customers get the best experience at all times.
The successful candidate will have experience in a customer service environment, be this over the phone, online or face to face and will enjoy problem solving and finding solutions for our customers.
WHO ARE WE LOOKING FOR
We want people who are dynamic and focused on the customer experience with the ambition to progress and push their ideas forward to grow personally and professionally with the company.
Supporting the Sales Team predominantly by spending time making outbound calls to customers and prospects.
Premier Work Support are partnering with a rapidly expanding business based in Northfleet, who are looking to hire a permanent Part Time Internal Sales executive.
Qualifying and following-up of leads; following through marketing campaigns; calling existing customers regularly to check relevance and accuracy of details held on our system; following-up enquiries and check-in on non-spending customers.