As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
This is a critical role within Care Services that will provide a single point of contact for care home customers ensuring excellent customer care is provided at all times, whilst leading the operational running of the Care Services pharmacy.
The importance of your role.
This role offers a wide degree of autonomy and the chance to develop for future leadership opportunities.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience.
Who are Dyson
Our commitment to pushing the boundaries of technology has made us a household name, and our retail stores play a crucial role in bringing the Dyson experience to our customers.
Dyson is a leading technology company known for its innovative and pioneering products that redefine the boundaries of what's possible.
This role supports the safe and effective running of the opticians business, being an expert in the technical aspects of the recommendation, sale and supply of contact lenses and optical appliances around the area.Key responsibilities include:
As a CLO you lead and inspire the opticians team to deliver excellent patient centred care to ensure our customers and patients are supported to feel good in contact lenses.
As a Relief Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.
You won't be based from one pharmacy, but provide service to customers and patients across a range of pharmacies.