As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
As the Head of Cost Recovery Services, you will ensure the delivery of high-quality services, and ensure the correct processes and procedures are in place, ensure clients are being accurately billed by their supplier, and help support clients journey to net-zero status.
To be successful in this role you will need experience working within an energy bureau team, have experience of co-ordinating and managing operational functions, and have previous experience in the energy broker / consultancy sector.
A fast-growing Carbon and Energy consultancy are looking for a Head of Cost Recovery Services to join their team.