Are you ready to take on a dynamic role where you can make a real impact?
We are looking for a motivated and detail-oriented Logistics and Procurement Administrator to oversee our clients metering business operations.
This is your opportunity to ensure that our operations run smoothly, efficiently, and profitably while meeting the highest standards of quality and compliance.
We're proud to be working with a highly regarded global law firm, who are currently looking for a Marketing Manager to come and join support this standout team on a 12-month basis, across operations.
The firm itself stand out with their impressive, welcoming, and very supportive team, who will put you in a great position to further develop your career.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Manage and oversee the effective and timely delivery of responses to all complaints, SAR, FOI, Section 29 Police Requests for disclosure and representations.