Posted by Operations Resources • £25K/yr to £26K/yr
You will be joining the Service Admin Team to act as the first point of contact for the business, this will include responding to all client and customer queries, keeping them up to date, scheduling works and more.
Part of your daily activities will involve raising client works orders, keeping records, service systems and in house records up to date, raising works orders correctly and other day to day admin tasks.
Ideal candidates should have experience working in a similar role, such as a Call / Contact Centre environment.
As a Client Services Administrator, you will be responsible for liaising with clients, reviewing cases and providing scheduled and ad hoc reports.
You will be responsible for issuing legally compliant documents to clients, reviewing cases, and providing regular updates to the Client Services Manager.
You will identify issues and improvements and relay these to the senior management team.
With continued expansion since moving to their brand new site, the company are going from strength to strength, as the leading manufacturer within their industry.