Posted by Pinpoint Resourcing Ltd • £35K/yr to £40K/yr
Duties
Primary support for escalated Support Requests (8000users) via the Support System, ensuring prompt assessment and triage of issues and assigning requests to relevant Teams as required.
Provide technical support for queries raised via the Mailbox.
Systems Support Analyst
Pinpoint Resourcing are working with a membership organisation in Central London, who are looking for a Systems Support Analyst to join a team and help with the customer membership systems.
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
Join our amazing client, in a dynamic role as an IS Support Specialist, providing 2nd / 3rd Line Support and Systems Administration across two UK manufacturing sites.
You'll be immersed in a diverse Windows / Linux environment, showcasing your expertise in virtualisation and networking.
Key Responsibilities
Take ownership of incidents from initiation to resolution, demonstrating unparalleled troubleshooting skills across various technical domains.
Posted by Firway Consulting Ltd • £33K/yr to £40K/yr
Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service.
O ffice Based 5 Days Monday - Friday
My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc.
Posted by vertex-it-solutions • £34K/yr to £36K/yr
Role
An opportunity has arisen for a Technical Support engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers.
General
The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service.
You may be required to work at other customer sites in the Southeast, and mainly central London.