Service Desk Analyst / 1st Line Support / Helpdesk Analyst
My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
Are you looking to elevate your career in IT Support?
With a reputation for excellence and a supportive team environment, they're offering an exciting opportunity for a driven IT Support Technician to join their growing team.
We're partnering with a well-established company that's not only a leader in their industry but also a fantastic place to build your career.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
The service desk operates between 08:00 - 17:00 and the role is fully office based at our head office in Shipley.
Posted by Jonathan Lee Recruitment • £30K/yr to £32K/yr
Jonathan Lee Recruitment is working with a furniture manufacturing business based in the Leeds area who are recruiting a Application Support Analyst to join their team.
The role is part of the IT team working closely with the 2 nd and 3 rd line IT support helping them with requests and ensuring the smooth running of a variety of applications.
The company is mid-way through a Microsoft ERP migration project, the future candidate will be involved in supporting the project.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.