To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers.
We combine excellent customer service across a wide range of roles including Security Services, Facilities, Office Management/Coordination, Administration, Front of House, Concierge, and much more with a discreet and vigilant security service.
Team Leader Specialist Maintenance Services/Engineering
Opportunities in both Middlesbrough, TS9 5GN and Guildford, GU3 1HS
Basic starting salary £31,000 (increasing to £33,000 following successful completion of short training period) , plus allowances of £6,000 per annum, and overtime bringing current job holders' annual take-home pay to £39-£47,000 discretionary 10% annual bonus and further excellent benefits.
Posted by Krome Technologies Ltd • £40K/yr to £55K/yr
Are you a highly skilled technical consultant with a wealth of experience across a multitude of technologies looking for an exciting new challenge within an MSP?
Posted by Mistral Recruitment Ltd • £23K/yr to £26K/yr
Customer Support Specialist; Full time, Permanent
My client, a well-established and fast-growing specialist in their field, is looking for a committed and attentive Customer Support expert to join their knowledgeable and passionate Support department.
This role would suit someone who has excellent communication skills, is dedicated to helping their customers, enjoys problem solving and is either naturally technically minded or willing to learn the technical side of the business to best support and advise their customers.
Posted by Grassroots Recruitment Limited • £34K/yr to £37K/yr
Our client, a specialist scientific and engineering focused consultancy is looking for a marketing specialist.
Aside from the obvious technical skills match, they are looking for someone with bags of enthusiasm, who is intelligent, resourceful and a strong critical thinker.
The role will be hybrid, 3 days in the office in Leatherhead and 2 days from home and be varied in nature.