Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
My client are looking to bring on board an IT First Line Support Specialist based out of their site in Birmingham, to help in delivering top-tier IT services to their clients.
The key responsibilities of the IT First Line Support Specialist based in Birmingham will include but not be limited to the following.
My client are one of the UK's largest handlers of fresh produce, and are looking to recruit a IT First Line Support Specialist based in Birmingham.
The successful Field Applications Specialist will well work on the delivery of application projects on time taking into account all internal and external stakeholders required to drive projects through to completion with high level of customer satisfaction.
Perform preventative maintenance visits and repairs
Perform installations, develop scripts to meet customer specification, customer training courses, compiling statistics and presentations as required.