Although this role will be supporting the companies niche software, this individual will also be troubleshooting Windows PC's and networking issues too.
This is a level 1 support role so customers will be reaching this representative first.
Techunite Ltd are recruiting for a customer focussed technical support representative.
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
Posted by Candidate Source Ltd • £27K/yr to £32K/yr
General
Using a ticketing system, you will prioritise, explore and endeavour to resolve issues.
Starting ASAP, this job is a fantastic opportunity to join a highly regarded technology provider in the medical sector as an IT Software Support Analyst.
THE SOFTWARE SUPPORT ANALYST JOB
Working directly with clinicians and medical practitioners, you will have a varied and rewarding role in responding to customer issues.
We are seeking a motivated and customer-focused IT Support Engineer to join our client's team in a growing independent IT Support specialist provider in the Reading area.
This role offers career progression prospects as your experience develops and a broad scope to work with a broad range of projects in areas such as cybersecurity, certifications, MS 365 and resolving server issues.
The successful candidate must live close to Reading, possessing a "can do" attitude and a friendly and confident manner.
2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
We're here to enable the organisation to deliver through the use of technology.
Information Services and Security have a vital role to play in a crucial national mission.
As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.
Posted by Nigel Frank International • £40K/yr to £45K/yr
The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st/ 2nd line support, troubleshooting system issues and ensuring successful delivery to customer support tickets.
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant.
The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £36K/yr
General
Senior ICT Consultant
Local to Reading and Surrey
Benefits
include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
Posted by NonStop Consulting Ltd • £55/hr to £58.50/hr
Our Client is looking for a Senior Systems Administrator to join their team, As well as offering the opportunity to make a real difference to people's lives, this career with comes with a range of amazing benefits.
This is a Long term contract, based in Berkshire.
This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment