Posted by Arden Resourcing Limited • £40K/yr to £45K/yr
Provide 2nd to 3rd line support for all core IT systems, including user management, system upgrades, patching, releases, and fault resolution.
This role is responsible for supporting IT systems, providing technical project resource, and delivering support elements of the ITIL ITSM framework.
An excellent opportunity for Senior System Administrator with solid commercial experience has become available for a growing client that are one of the market leaders in their field.
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
Posted by Verus Recruitment Partners • £27K/yr to £35K/yr
You'll provide technical support, manage backups, oversee antivirus and endpoint security, and ensure systems remain current and secure.
In this role, you'll be integral in maintaining the efficiency and security of IT systems.
Verus Recruitment is excited to partner with a well-established accountancy firm seeking an IT Support and Security Specialist for their Sheffield office.