Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Posted by In Technology Group Limited • £25K/yr to £29K/yr
Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st/2nd Line IT Support Engineer.
As the first point of contact for customer issues, you will play a crucial role in ensuring the smooth operation of IT hardware, servers, Office 365, and Windows environments.
This role offers exceptional training opportunities and the chance to work with a diverse range of technologies.
As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
This role would suit an application support engineer with knowledge of Nav/ BC who is looking for a clearly defined career development pathway into development, consultancy roles or more senior technical support roles and who can bring a positive, engaging and hard working attitude to the company.
Application Support Engineer with experience supporting customers on Nav or business central applications is sought on a hybrid basis by an international manufacturer & engineering firm with an HQ near Birmingham.
With extensive acquisitional growth this Application Support Engineer will join a dynamic, highly skilled team focussing on supporting customers with their technical queries or issues with BC/ Nav.