Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
You will assist both buyside and sell-side customers with queries related to the platform's products and services.
This is a great opportunity to join a company within the fintech industry.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!
This role offers hybrid working depending on project work and is very flexible on working hours!
I have an immediate opening for a Field Service Technician to be based in Newcastle-upon-Tyne, working for the world's largest independent supplier of lubrication solutions.
This is a fantastic opportunity to work for an established and reputable company and will be suited to a candidate who has a mechanical aptitude.
The successful candidate will travel to customer sites in the North East and will manage and action all fluid management activities on site.
The Senior Telco Engineer will be tasked with delivering expert-level technical support for complex telecommunications challenges, conducting advanced diagnostics, and working closely with other support teams to ensure exceptional service reliability and performance.
This position demands extensive technical expertise, excellent problem-solving abilities, and the capacity to lead critical projects.
Length: 9 months initial contract subject to extend
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting a Call Handler for a FM Services and Engineering company.