A boutique consulting firm are on the lookout for a proactive and enthusiastic IT Support Specialist to join their newly formed IT Support function.
In this varied support role, you will help manage and run the day-to-day IT operations for the global business.
With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?