We are seeking an Area Service Manager to cover a substantial geographical area for an exceptional charity that provides crucial pregnancy support services.
You will oversee the Area Services Coordinator to ensure that services are consistently delivered in a trauma-informed manner, serve as the Safeguarding Department Representative, and monitor and assess staff training needs.
About the Role
Managing a dispersed network of supported housing units across England and Northern Ireland, this pregnancy support charity provides housing and additional outreach services to women who find themselves pregnant, with a young child and homeless.
Posted by RecruitmentRevolution.com • £40K/yr to £45K/yr
This is a fantastic opportunity for an experienced IT Services Support Manager to join a leading and growing Enterprise IT Consultancy with offices all over the world.
We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas and drive to help us achieve our business growth.
If that sounds like you, we want to hear from you...
We are looking for a Support Team Manager to lead our member support team, driving exceptional member experiences that enhance satisfaction, loyalty, and retention.
Lead and manage the member support team, fostering a high-performance culture and empowering team members to deliver exceptional service.
This role is pivotal in aligning support operations with our business goals and executing strategic initiatives to optimise service delivery.
You will develop a high-performance supply chain for FM services, will ensure that we can deliver for our residents' day to day, respond quickly to emergencies and grow our portfolio sustainably.
This role is a dual-purpose role that seeks to ensure that our staff and contracted partners perform for the benefit of our residents and that our buildings perform to benefit of the environment, which then ultimately benefits our clients.
You will be involved with new projects, ensuring the site team have the information they require to run efficiently from day one.
Posted by Health Case Management Limited (HCML) • £19K/yr to £25K/yr
General
Due to our expanding team, we are hiring proactive and diligent administrators to assist with the delivery of non-clinical services to agreed standards to our customers and clients, supporting Case Managers and Operations Managers of the Multi-track and CAT teams, to provide rehabilitation services through the provision of administrative support.
Responsible for customer delight and meeting quality and revenue standards in line with contractual customer agreements and personal Key Performance Indicators (KPI).
About the Role
Be able to build meaningful and professional relationships with clients and families, customers, and all other stakeholders involved in cases to facilitate clients in achieving their rehabilitation goals in a timely, efficient, and effective manner.
The successful candidate will have worked in Customer Service for at least 5 years and have 3 years experience in management of that environment.
Your skills will include coaching, mentoring and leading a team of customer service executives, building confidence and developing your teams knowledge.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
A prestigious maintenance company who deals with high-end clients are seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.
The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively and managing a team of 3.
The modern open planned office is situated short distance from Waterloo East station.