We are seeking an Area Service Manager to cover a substantial geographical area for an exceptional charity that provides crucial pregnancy support services.
You will oversee the Area Services Coordinator to ensure that services are consistently delivered in a trauma-informed manner, serve as the Safeguarding Department Representative, and monitor and assess staff training needs.
About the Role
Managing a dispersed network of supported housing units across England and Northern Ireland, this pregnancy support charity provides housing and additional outreach services to women who find themselves pregnant, with a young child and homeless.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
We are looking for a Support Team Manager to lead our member support team, driving exceptional member experiences that enhance satisfaction, loyalty, and retention.
Lead and manage the member support team, fostering a high-performance culture and empowering team members to deliver exceptional service.
This role is pivotal in aligning support operations with our business goals and executing strategic initiatives to optimise service delivery.
Manage, lead and oversee the day to day service delivery of the MASH and Targeted Support Service, ensuring the service functions runs smoothly and to a high professional standard in line with good practice and guidance.
Take a leading role with the Strategic Head of Service for Early Help, MASH, Targeted Youth Support, Youth Justice and Edge of Care family support (Head of Service) in the continuous improvement of the Service based on performance, risk and demand.
Promote and govern excellent Face to Face practice across the service, ensuring purposeful work is undertaken, with children, young people and families in conjunction with other social care teams and multi-agency partners which safeguard, improve outcomes and adhere to timescales
The successful candidate will have worked in Customer Service for at least 5 years and have 3 years experience in management of that environment.
Your skills will include coaching, mentoring and leading a team of customer service executives, building confidence and developing your teams knowledge.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
A prestigious maintenance company who deals with high-end clients are seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.
The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively and managing a team of 3.
The modern open planned office is situated short distance from Waterloo East station.
Posted by Meraki Talent Limited • £15,358.49/yr to £17,918.24/yr
My client a growing FS firm are looking to Expand their Office support team, you will be expected to provide a warm welcome reception to all who walk through the door and to support the Office & Facilities Manager to ensure smooth operation.
The ideal candidate will be very practical and enjoy a hands-on role.
Equally, the ideal candidate will enjoy meeting and greeting visitors to the office, delivering customer service excellence.