As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Events Assistant / Administrator who is extremely well organised, with a good understanding of Microsoft Office as well as excellent interpersonal, communication and administrative skills is required to join our team at The Army Benevolent Fund (ABF), which is the Army's national charity, supporting soldiers, veterans, and their immediate families in times of need.
SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy.
The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position.
You will be providing first line support and assisting with any production questions and issues.
We are recruiting for an exciting contract position for Honda Financial services who are seeking a meticulous and exceptionally well organised Application Support Coordinator for 6 months .
You will be required to liaise with the IT team to bring these to a satisfactory resolution.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
MSSL is the UK's largest university space research group.
The Mullard Space Science Laboratory (a remote part of UCL's Department of Space and Climate Physics) is located on its own campus in the beautiful Surrey Hills, surrounded by woodland.
Space science is a discipline that demands highly innovative technologies and MSSL has an international reputation for excellence in this area.
Posted by Service Care Solutions - Social Work • £28/hr
About the Role
An exciting opportunity has arisen within Hackney's Children & Families Service for an Interim Service Support Manager.
The successful candidate will provide oversight of business support functions and operational processes, reporting directly to the Business Manager for these services.
This role, based within the Corporate Parenting Team, will be crucial in ensuring the smooth operation and delivery of a first-class business support service.