The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.
Posted by Solvex Consulting Limited T/A Solvex Solutions • £26K/yr to £30K/yr
Job Overview
As a Support Manager, you will oversee a team of support workers, ensuring that individuals achieve their personal goals and improve their quality of life.
You will provide leadership and strategic direction, ensuring high-quality practical and emotional support for clients with diverse needs while promoting their independence and well-being.
Key Responsibilities
Team Leadership: Manage and supervise a team of support workers, providing guidance, training, and performance evaluations to ensure effective service delivery.
The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.
They are now recruiting for a strong and supportive manager to help lead their Support Services.
They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment.
Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness.
We are seeking a Business Support Manager to lead our clients customer and sales support team, ensuring the delivery of excellent service to customers and partners.
The role involves managing daily operations, developing customer satisfaction strategies, handling escalated issues, and maintaining adherence to company policies.