£26K/yr to £30K/yr
York, England
Permanent, Variable

Manager

Posted by Solvex Consulting Limited T/A Solvex Solutions.

Job Title: Support Manager

Job Overview:

As a Support Manager, you will oversee a team of support workers, ensuring that individuals achieve their personal goals and improve their quality of life. You will provide leadership and strategic direction, ensuring high-quality practical and emotional support for clients with diverse needs while promoting their independence and well-being.

Key Responsibilities:

  • Team Leadership: Manage and supervise a team of support workers, providing guidance, training, and performance evaluations to ensure effective service delivery.
  • Care Planning: Collaborate with clients, families, and healthcare professionals to develop and implement comprehensive care plans tailored to individual needs and goals.
  • Quality Assurance: Monitor service quality and compliance with regulatory standards, conducting regular audits and assessments to ensure best practices are followed.
  • Resource Management: Manage budgets, staffing, and resources effectively to optimize service delivery and meet the needs of clients.
  • Emotional Support: Foster a supportive environment for both clients and staff, promoting mental well-being and resilience within the team.
  • Monitoring and Reporting: Oversee the documentation of clients' progress and any changes in their physical or mental health, ensuring accurate reporting to relevant professionals.
  • Advocacy: Champion clients' needs and preferences, ensuring their rights and dignity are upheld in all aspects of service delivery.

Required Qualifications:

  • Relevant qualifications or experience in health and social care management (e.g., NVQ Level 4 or 5 in Health and Social Care).
  • Strong understanding of health and safety regulations and compliance requirements.
  • Previous experience in a managerial or supervisory role within a care setting.

Skills:

  • Excellent leadership and interpersonal skills.
  • Strong communication abilities, with a focus on building relationships with clients, families, and staff.
  • Exceptional organizational and time management skills.
  • Problem-solving mindset with the ability to adapt to changing circumstances.

Working Conditions:

Support Managers may work in various settings, including residential care homes, community services, or clients' homes. Shifts may include evenings, weekends, and holidays, depending on operational needs.

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