As a support engineer, you will be the first point of contact for all technical support queries, providing high-quality assistance to end-users across the organisation.
Henderson Scott have partnered with a global dynamic company based at their HO near Glasgow.
Due to shift working, we offer the flexibility of remote working from anywhere within Scotland, however occasional travel to the office may be required.
We are looking for an enthusiastic EUC Engineer to join as part of a growing team to provide a stable and secure End User Computing (EUC) platform and assist in maintaining and developing the EUC platform.
Additional responsibilities include providing 3rd line support to the user base and other IT teams as well as providing remote and desk side support as and when required.
Responsibilities
Undertake typical break fix and support activities on all EUC related infrastructure, both on-site and remotely.
As an Infrastructure Support Engineer you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations.
You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure.
The ability to work in a high paced environment is essential.
We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
3rd Line Support Engineer - Glasgow Hybrid - To £52k
Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Technical Support Engineer to join their Support team as they grow into the new year.
If you have a strong technical support background, as well as a passion for all things third line, then this is the opportunity for you.
Our client is recuriting for a highly skilled Field Services Engineer on a temp - permanent basis covering the region of Scotland (Perth, Glasgow, Edinburgh, Inverness, Dundee and Aberdeen.
Key responsibilities include
Supporting MS365: Teams, Outlook, email issues.
Active directory: creating / deleting users, group policies.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.