Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
Posted by Personnel Selection • £26K/yr to £28K/yr
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing.
Working from our Reading store as part of our professional and friendly team of 3 based in our modern showroom.
We offer a salary up to £26,325, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.
As the Customer Support Administrator, you will be responsible for
Providing customer service logging and tracking faults on Salesforce.
General
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
We need an AWEsome P3M Systems Support Primavera P6 to join our Systems team to support the management and maintenance of a specific suite of P3M tools & systems here at AWE.
To support this and future expansion they now seek an experienced Head of Customer Support.
The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.