Posted by vertex-it-solutions • £34K/yr to £36K/yr
Role
An opportunity has arisen for a Technical Support engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers.
General
The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service.
You may be required to work at other customer sites in the Southeast, and mainly central London.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This hands-on role spans 1st through 3rd line support, providing both technical expertise and team management to ensure seamless IT service across the organization.
We are looking for an experienced Service Desk Manager to lead our service desk team, supporting our diverse IT systems and reporting directly to the Chief Digital and Information Officer.
General
Hybrid - 3 days on-site, 2 days remote (after onboarding)
In this role, you will be responsible for sourcing, vetting, and delivering highly skilled IT professionals to our clients, ensuring successful project outcomes and meeting the specific technical demands of data centre and GPUaaS environments.
Job Summary: WNTD is looking for a Delivery Consultant to join our team in Bromley, Kent, focusing on delivering top-tier talent solutions in the data centre and GPU as a Service (GPUaaS) sectors.
A client based in Bromley is recruiting for a Team Leader is responsible for assisting in managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Team Leader supports the Customer Services Manager in developing the team of 6-12 Administrators.
The role holder will also contribute to changes effecting the customer services environment, as defined by the Chief Operating Officer, Customer Services Manager and/or business/regulatory requirements.
As a Customer Service Team Leader in this role you will be responsible for supporting and developing a small team who provide administration support for customers.
My client, a leading financial services organisation, are looking for a Customer Service Team Leader to join them on a full-time permanent basis.
Customer Service Team Leader / Full time / Permanent / £28,000 - £30,000