Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
Posted by RecruitedUK Limited • £50K/yr to £60K/yr
We have an amazing opportunity for an Operational Support Analyst to work for a transportation company with great benefits.
Your role will be to unlock our client's potential by harnessing their various systems, software, and datasets, as well as providing critical links between Operational, Engineering, and Commercial data and KPIs to drive collaboration and cross-functional decision making which puts the customer first.
You will also spearhead the creation, evolution, and oversight of advanced Power BI dashboards, while also making substantial contributions to system and process improvements.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
Software Support / SQL / Databases / Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk
You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.
This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.