IT Support Analyst - ITIL, Microsoft Applications, 1st & 2nd Line Support
Our leading international law firm client are actively looking to recruit an IT Support Analyst (ITIL, Microsoft Applications, 1st & 2nd Line Support) on a permanent basis to provide high quality support and assistance on all aspects of IT.
While predominantly based in the firms Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk.
Senior IT Support Analyst required by my leading company based in Dorking.
As a key member of our IT support team, you will be responsible for:
Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution.
Support Officer / Supported Housing Assistantwho has experience working in a customer facing role, preferably supporting vulnerable people with excellent communication and administrative skills is required to join a friendly team at a well-established company.
FULL TRAINING PROVIDED
You may not have experience in this sector, as the company recognise that transferrable skills and experience are just as valuable and full training is provided.
Support Officer / Supported Housing Assistantwho has experience working in a customer facing role, preferably supporting vulnerable people with excellent communication and administrative skills is required to join a friendly team with a well-established company.
FULL TRAINING PROVIDED
You may not have experience in this sector, as the company recognise that transferrable skills and experience are just as valuable and full training is provided.
The purpose of the role is to maintain and update their external systems from the central HQ.
As well as offering a great working environment this company is offering a position where you will develop and learn, you will receive great benefits and will receive fantastic on the job training.
Based in fantastic offices in Central Woking you will play an integral part in a friendly team where attention to detail and an methodical approach is key.
We are working with a brand new customer who are a boutique IT support services company.
They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives.
Job Role
This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!