To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
To coordinate and act as 'named officer' to support and advise parents/carers, providers and agencies regarding the Education, Health and Care (EHC) needs assessment and review process.
To work with and follow up young people who are not in employment education and training (NEET) and/or not known to meet local and national targets when required.
Main responsibilities
Write EHC plans and similar documents, ensuring the EHC plan clearly details the child/young person's needs, is outcome focussed and details the special education provision required for each area of need.
We are looking for a proactive individual to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure.
Posted by Domus Recruitment Ltd • £30K/yr to £35K/yr
We are looking for a Registered Manager to oversee two neighbouring Residential services supporting adults with mild to moderate learning disabilities and associated support needs.
We are looking for a highly experienced Deputy Manager or current Service Manager to take responsibility for this Residential service.
An exceptional new opportunity has arisen with a highly reputable Charity and provider of care and support in Spilsby, Lincolnshire.
Posted by Macildowie Recruitment and Retention • £27K/yr
Their main responsibilities will be to provide Desktop Support and Server Administration within a Customer Service Centre environment.
The ideal candidate will possess good hands-on technical skills covering business desktop computing and server administration with an understanding of TCP/IP networking and telecoms.
Working from their brand-new offices on the outskirts of Lincoln, the candidate will be an ambitious person, willing to work their way up in an IT Support environment.
Posted by Domus Recruitment Ltd • £39K/yr to £40K/yr
We are looking for a Health and Social Care professional with experience supporting Adults with Learning Disabilities, Mental Health, and Autism at a senior level.
An exceptional new opportunity has arisen with a growing specialist care provider who focus on Health and Social Care and support for Adults with Learning Disabilities, Mental Health, and Autism.
We are looking for a Registered Manager to lead a brand-new Residential service in Spalding, Lincolnshire.
Posted by Macildowie Recruitment and Retention • £23K/yr
General
My client is looking for an enthusiastic and experienced individual who can provide first-line customer service support to all customers via telephone and email communication as well as administration support to all departments within the organisation.
The role predominantly includes handling inbound telephone and email enquiries from our external customers.