We are looking for a dedicated Care Coordinator to join our team and contribute to the effective running of our organisation by providing exceptional Health & Social Care Support to our Service Users.
The ideal candidate will ensure that our company policies and procedures are adhered to at all times and that Care Quality Commission standards are consistently met.
Day to Day of the role
Cover shifts as needed and implement Care Plans for Service Users, including updates and changes in line with internal policies.
As a Service Coordinator you will have to diagnose problems and handle complaints whilst handling high volumes of calls.
This is very different to the average Service Coordinator role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Kenneth Brian Associates are working with a well known organisation based in Hackbridge, who are looking for Service Coordinator or Call Centre Agents to join their buzzy team!
To provide appropriate administrative support for meetings as and when required, including arranging venues, issuing invitations and agendas, collating reports, minute taking and distributing minutes as required
SUMMARY OF RESPONSIBILITIES AND DUTIES
To ensure correspondence including letters, email and telephone calls are dealt with appropriately including alerting the Manager to specific priorities and issues.
We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990.
Your role is supporting with day to day living and daily tasks such as cooking.
Requirements
If you are resilient, reliable and looking for a role that truly makes a difference to someone else's life then we want to hear from you.
Shift Pattern
We've got an exciting opportunity for the right person to work with a female client with a widespread brain damage along with an incomplete spinal injury.