Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
An experienced Administrator is required to join our client on a temporary basis for approximately 3 months with the possibility of an extension.
This is a part time opportunity working 21 hours per week
The successful candidate will provide support to the department, be a competent user of Microsoft Teams and Outlook coupled with excellent attention to detail.