You will report into the Head of HR and sit at the heart of the people agenda for the respective function, where you will gain an understanding of the function you partner, collaborating with the leadership teams to deliver the commercial strategy with a robust people plan and talent agenda, allowing you to support development of the culture and leadership accountability.Key Responsibilities
About the role
We have an exciting opportunity to join our HR Business Partnering Team within our Nottingham Support Office, partnering with our Central Operations function.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
The Employee Relations Partner will play a key part in the wider People Team, regularly dealing with complex and critical employee relation issues using analysis, experience and expertise to facilitate appropriate outcomes.
The successful candidate will be CIPD Level 7 / HR Management Degree or equivalent and have the ability to effectively, competently and pro-actively manage ER cases to an appropriate conclusion.
An exciting opportunity has arisen for an Employee Relations Partner to join an established organisation on a fixed term contract until March 2025.
The successful candidate will be motivated and passionate to maximise and drive best practice Project Management governance, methods and tools across the workstreams of the VSM.
An exciting opportunity exists to join our professional Project Management team in partnership with the Single Aisle Wing Value Stream Management (VSM).
The VSM is the Industrial programme Management with E2E accountabilities on TQC.
Experience of creative stakeholder engagement within a fast-paced complex change programme.
Proven experience of preparing, creating, and delivering creative engagement products and multi-media materials within a complex change landscape.
General
Loriens leading Public Sector clients is looking for an Internal Communication expert for a new Change Communications and Engagement Manager position in there ever growing team.