Our client is looking an experienced Settlement Specialist to join their team on a temporary basis for initially 3 months with a possibility of going permanent.
The Settlement Specialist will be responsible for supporting the Revenue Manager in all revenue billing and assurance activities.
The role offers hybrid and flexible working and a competitive hourly rate.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The purpose of this role is to advocate for victims with agencies who can help in addressing the domestic violence and abuse, for example you will be working with the Police and MARAC, accepting referrals made by them.
Red Snapper Recruitment are recruiting for an Independent Domestic Abuse Advocate based in based in Coventry.
As well as through the helpline or direct into the IDVA service.