The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
Regarding AML/CFT, conduct risk, complaint, fraud, CASS, customer duty, etc.
The Skills You'll Need: English fluent, Be familiar with the requirements from regulatories (FCA, PRA, BOE, etc.)
Familiar with banking products and services and can independently formulate or revise relevant department policies and procedures, Experience in handling customer complaints; Have experience in CoP project or payment processing and be able to assist in interpreting regulatory requirements and completing CoP project testing and production
Based in the compliance onboarding team of a global broking organisation we are looking for someone with five years KYC and AML experience within the financial markets.
It would be highly preferred that you have a background on-boarding both Clearing and Execution clients within the exchange traded futures and option arena.
Duties and Responsibilities
Responsibilities include, but are not limited to:.
The role enables market access for products regulated as Food Contact Materials in the UK & EU and General products in the UK & EU and requires knowledge of the current National Food Contact materials and General Product regulations in order to conduct regulatory assessments and ensure compliance as well as to develop processes to sustain compliance.
Hybrid/remote working considered. The Role
SRG are currently looking for a Regulatory Affairs Associate for a Global Healthcare Company who have opened a new vacancy within their Regulatory team on an initial 6-month basis based out of their offices in Tadworth.
Duties include: Risk management and considering how risks can be reduced
This role will see you working as part of a lean team to support the firm's Risk and Auditing function.
An exciting opportunity for an experienced Health & Safety Advisor to join a hyper-growth tech start-up that focuses on specialist electrical vehicle charging.