The Retention Executive will communicate with customers to increase loyalty and retain business or services.
About the role
An excellent opportunity has arisen for an experienced customer retention executive to join us here at our client on a permanent full time basis with fixed Monday - Friday shifts.
We own and manage essential energy infrastructure assets that offer smarter energy for all.
Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values.
At Get Set UK, we're not just a team; we're a community committed to making a real difference in people's lives.
We understand that real change starts with real people which is why we dedicate ourselves to supporting individuals to make positive alterations in their lives.
Are you a Customer Retention professional, with a good understanding of the Aftersales business and the ability to manage a suite of retention products?
Partnered up with Honda, they are looking for a Customer Retention Specialist to join the team, supporting our Customer Operations objective of being industry leading in customer experience, to maximise customer retention and loyalty.
Reporting to the Service Retention & Customer Programmes Section Manager, you would be responsible for the ongoing daily management of Honda customer retention programmes across Automobile, Motorcycle and Power Products, namely Service Plans, Extended Guarantees, Honda Accident Assistance, Honda Insurance and our Bodyshop Programme to increase both service and customer retention, satisfaction, and income.
Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham
For the successful Customer Service Advisor our client is offering
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives.
By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Posted by SNG Formerly Sovereign Housing Association • £30K/yr to £35K/yr
As part of SNG's commitment to build Thriving Communities, our brand-new DebtAdviceService sits alongside an array of othersupport services including Employment, Energy, Job Coaching, Money Coaching and Money and Debtadvice.
We're pleased to have an opportunity to join our brand-new DebtAdvice Team on a full-time permanent basis.
You'll have the opportunity to join a business that puts customers at the heart of all we do and shape one of the largest programmes being delivered to support people through the cost-of-living crisis.