The Retention Executive will communicate with customers to increase loyalty and retain business or services.
About the role
An excellent opportunity has arisen for an experienced customer retention executive to join us here at our client on a permanent full time basis with fixed Monday - Friday shifts.
We own and manage essential energy infrastructure assets that offer smarter energy for all.
Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values.
Excellent communication and people business skills
This is an exceptional role for a motivated and resilient individual with exceptional customer service skills to join this dynamic team as a Customer Retentions Specialist.
General
They're a distinguished financial institution known for their unwavering commitment to excellence.
Everflow is an award-winning, innovative utilities company, serving businesses across the UK with Excellent' rated, environmentally friendly water supply and waste collection services.
Lead and develop a high-performing team: manage, mentor and inspire the retention team.
General
"We are looking for an experienced individual to lead in delivering exceptional experiences that enhance the organisation's members satisfaction, loyalty and retention, while streamlining operations in the delivery of our 3-year strategy"
My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services.
You will have implemented retention strategies, have strong data analytical skills and excellent communication skills.
The successful candidate will have worked in Customer Success, Customer Retention or similar for 5 years, with at least 2 years management experience.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
Are you a Customer Retention professional, with a good understanding of the Aftersales business and the ability to manage a suite of retention products?
Partnered up with Honda, they are looking for a Customer Retention Specialist to join the team, supporting our Customer Operations objective of being industry leading in customer experience, to maximise customer retention and loyalty.
Reporting to the Service Retention & Customer Programmes Section Manager, you would be responsible for the ongoing daily management of Honda customer retention programmes across Automobile, Motorcycle and Power Products, namely Service Plans, Extended Guarantees, Honda Accident Assistance, Honda Insurance and our Bodyshop Programme to increase both service and customer retention, satisfaction, and income.
Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham
For the successful Customer Service Advisor our client is offering