The role of the Retail Support & Operations Person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience.
This is an excellent opportunity to work in a fast moving and dynamic retail company.
We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.
As a Store Manager Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores.
You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI's and financial targets are reached.Some of the key responsibilities include:
Responsible for comprehensive management of store affairs, including but not limited to product selection and procurement, supermarket system management, inventory management, marketing and supermarket event planning, shelf management, staff management, and sales growth-related internal store management tasks.
Ensure smooth operation of the store, achieve sales targets, and enhance customer satisfaction.
Coordinate and guide staff, and maintain team enthusiasm and work efficiency.
Working with the Store Manager, you will inspire your team through a customer led approach and a focus on continuous improvement to deliver company strategy.
Keeping an eye on costs and profitability through management reports while driving sales targets.
Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Key responsibilities include:
Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible
About the roleAs an Opticians Store Manager, you will report to the Regional Manager.
You will not need previous optical experience for this role although experience in retail leadership is required.
Working with your team members you will have the autonomy to run your business and will lead your team to deliver the best customer experience every time.
As a Store Manager in one of our Centres of Expertise, your job will be to lead, inspire and strengthen the capability of the store team, to deliver a centre of expertise for customer experience, team development, business performance and profitability.
As a Store Manager - Centre of Expertise you will help shape the company future thinking and be the very best of Boots Opticians.Key responsibilities include:
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
To lead, develop and motivate a team who are focused on maximising shelf availability and delivering the highest service level possible to stores
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.