This customer service role in the retail industry requires a passionate team member dedicated to delivering exceptional service and support to customers.
The successful candidate will be integral to maintaining and enhancing the customer experience in our Newbury location.
Our client is a reputable industry leader in the retail sector with a workforce exceeding 3000 employees.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Working closely with customers in person and over the phone you'll enjoy problem solving and finding solutions.
We are currently working with a very successful company who are keen to find a strong customer orientated person.
As an Advisor you'll be trained in person, with continuous in-house courses following a programme, also you'll be given the opportunity to take a qualification, which is nationally recognised.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.