We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
You will be required to deal with sales enquiries from customers and visitors and provide appropriate sales advice and information through email, website enquiries, by telephone and in person and you will need to be confident in the use of computer systems, email, Instagram, TikTok and basic office software.
Based in our clients show flat, you will be the focal point of our onsite sales and customer engagement, you will ensure that we have a strong sales presence at the property at all times and support and coach your property colleagues with sales and service-led behaviours.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This is a large retail company with a strong reputation in the market.
The ideal candidate will excel in a fast-paced retail environment and be committed to delivering excellent customer service with our client in Chadderton, Oldham.
This role requires a Temporary Customer Service Advisor with a passion for customer satisfaction and a talent for problem-solving.
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