As our Digital Brand Lead will represent either Unilever or Haleon across the various categories in which it plays.
General
As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to increase the online shopping experience and achieve growth.
Welcome to the Boots Digital team - an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice, and shopping inspiration.
About the role
As well as, of course, the best Boots products, prices and offers.
Working in the Digital Operations team you'll collaborate with various teams across the business including Category, Supply, Logistics, IT, Store Operations, Marketing, and the CSC.
About the opportunity
You be involved in everything from troubleshooting website issues, and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
Customer Experience LeadVacancy closing date: 30th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
Supporting the Customer Operations Manager with ongoing relationship management.
Welcome to the Boots Digital team - an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice, and shopping inspiration.
As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to improve the online shopping experience and achieve growth.
As well as, of course, the best Boots products, prices and offers.
Joining the Go to Market team , it presents an exciting opportunity to join and to drive the development of a critical capability at the heart of the new Business operating model.
In 2022 the Walgreens Boots Alliance Procurement Team was voted Procurement Team of the Year and was shortlisted for the 2023 Procurement Leaders Team of the Year and we'll continue to strive to deliver for our business.
Recruitment Partner: Lizzy Parfitt
This is an exciting opportunity to join one of the most respected, ambitious and dynamic teams in the industry.
We have an exciting opportunity to join our HR Business Partnering Team within our Nottingham Support Office, partnering with our Central Operations or Digital function.
We have exciting opportunities at our Support Office Supply team based in Nottingham.As Supplier Collaboration lead you will be involved in the delivery and implementation of our Business Unit supplier Strategy