Posted by Hatched Recruitment UK • £40/hr to £45/hr
General
Work Pattern: Full-time, Monday to Friday
About the Role
We're looking for a skilled Environmental Health Officer with a solid background in the housing sector to join our dedicated team.
This role focuses on maintaining and improving residential housing standards by managing a varied caseload, including complaints related to damp, mould, overcrowding, and more.
As a successful Complaints Officer, your duties will be
Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries.
Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained.
General
Spencer Clarke Group are working closely alongside a London Council to provide them with a Complaints Officer on a contract basis.
Join the Team That Keeps Our Community Safe and Secure!
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Are you ready to make a real impact in your community?
The Case Officer will report to the Team Manager (and on occasion to the Senior EHC Assessment and Review Coordinator who may deputise for the Team Manager).
As an experienced Regulatory Officer with solid SDS experience you will be involved and supporting all technical aspects of regulatory administration and support across the global business across Europe, Middle East and Africa region.