Job Title: Tracking Officer
Location: Wandsworth SW18 2PU (Hybrid working available)
Hourly rate £16.24 per hour PAYE
Contract Length: 3 month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Job purpose:
- To carry out Wandsworth Council's statutory duty to track young people aged 16-18 upon completing compulsory age schooling, to establish their Education, Employment and Training (EET) status to ensure there is provision for them.
- To engage, through the use of various forms of communication, with young people to establish their EET status and identify those in need of support. To communicate with, Official 2 Official obtain information and build relationships with schools, colleges, training providers and support services for young people to enable accessibility for them.
- To identify young people who are NEET or at risk of NEET and report this so that services can be offered to them and improve their outcomes.
- To communicate with Social Work Teams, Youth Services, SEND Teams and other appropriate services that support young people, to establish their EET status.
- To maintain accurate records, uploading data to the database in order to enable Wandsworth to be aware of the status of young people within its boundaries.
- To report to and update Manager/Supervisor on agreed targets and carry out other duties commensurate with the role.
Duties & Responsibilities:
- To establish the September Guarantee status of 16/17 year olds learning or residing in Wandsworth and upload accurate information to the IYSS database.
- To use creative and effective ways to contact young people to establish their EET status and upload the information accurately.
- To use a variety of communication methods and various existing databases to locate contact details and destinations of young people for uploading to the database.
- Liaise with schools to identify young people at risk of NEET to ensure support and interventions are explored.
- To be persistent in the engagement of young people who may be resistant by using assertive, creative and practical engagement strategies. This will include Official 3 Official telephoning, emailing and written correspondence and other agreed methods in attempts to assist the young person.
- To maintain timely and concise electronic case records and written reports that evidence the work undertaken and the progress achieved.
- To report to Manager concerns of school and academy practices with regard to pupils at risk of NEET post 16.
- To ensure that monitoring and statistical information regarding the work is up to date and available for uploading to IYSS.
Knowledge, skills & experience:
- To have a clear understanding of safeguarding and protecting families from risk and harm.
- Knowledge and understanding of the problems and difficulties faced by young people and the ability to help them find constructive solutions.
- Good knowledge of the NEET (not in education, employment or training) agenda and strategies for improving and sustaining engagement of learners.
- Knowledge of legislation and practice in relation to children and young people's participation in education, employment and training.
- Excellent communication skills and able to form positive, professional and sustainable relationships with young people to ensure effective engagement in agreed interventions.
- Ability to use standard Microsoft and other office packages to keep clear, written and electronic records and provide monitoring information.
- Able to be persistent, creative and tenacious in engaging young people and who present challenging behaviour and may be resistant to change.
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